Employee Engagement is one of the most important but underrated parts of HR. Also, Engagement, as a whole is quite hard to judge and define as it can be identified as emotions depending on multiple factors. An Employee can be disengaged because of a bad day or some personal problem or it can be a result of long term dissatisfaction in life or work in general. But, what we can do is place a set of parameters to identify the cause and define the course of action based on that.
In this post, we are going to discuss the multiple ways we can measure the Engagement level of your Employee in the Organization.
1. Regular Feedbacks
Having regularly scheduled, hour-long meetings where you can have an informal session with each member of your team is a great way to get a real sense of what’s going on with them. This is a more in person, open yet private way of having a conversation with your team. The informal and open one on one session is the key to remove that fear from employees so they feel safe opening up.
2. Employee Engagement Surveys
Another way of collecting opinions to gain insight into levels of employee engagement is by using employee engagement surveys. These surveys can differ based on your objective. Surveys are the more introspective way of getting feedback, it is useful for a large organization with people who naturally resonate with continuous feedback and information loops.
This also enables Human Resources teams to ask real questions related to the employee experience:
– How valued they feel as an employee?
– How satisfied they are with their work/ life balance?
– How do they feel about their career prospects?
Using a combination of open and closed questions in order to get both quantitative and qualitative feedback from your team will give you valuable insight into what your organization could be doing to make people feel more engaged.
3. Absenteeism Scale
Workplace absenteeism is an indicator of many engagement factors, such as poor working hours, management, bad leadership, or a lack of work-life balance. It can also be an indicator of employee satisfaction – as a high absenteeism rate correlates with low employee satisfaction. Absenteeism is a behaviour that can also have a severe knock-on effect on satisfaction as well as productivity level.
4. Employee Reviews
Employee satisfaction is directly related to Employer Branding. Employee review websites like Glassdoor is an indicator of workplace satisfaction and is also an indicator of an organization’s ability to attract talent externally. A poor average rating on such sites is your biggest indicator that your employee engagement needs improvement.
The most important step is not to wait to analyze the result and gain insights from it. Don’t sit on it, communicate the results, and identify your areas of improvement and take the follow-ups for the same.
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